Chat Connection Problems

Having trouble connecting to our free sex chat rooms?


Affecting the OC (original chat / old chat) Possible chat interruptions and down time during planned server maintenance:

START: Monday, March 30th, 01:00 UTC (Sunday, March 29th, 6:00 p.m. PDT)
END: Monday, March 30th, 04:00 UTC (Sunday, March 29th, 9:00 p.m. PDT)
Duration: Up to 3 hours

Affecting the MV-chat / New Chat / Peeps Cams Chat
April 13th 2015 between 00:01 and 09:00 EDT


If the chat system is down, and Nash knows about it, it will be posted above here / at the top of this page.

If the main chat system is down and I do not know about it, others will likely post a comment on down below. (look for the date and time that comments are posted)
chat-room-working-comments

When the main OC / Original Chat / Old chat system is down, many of our users will pop into the "new chat" aka peeps cams chat system. Over time I expect more and more people to use the new mv-chat system or the mf-chat-rooms systems as these newer options become more popular.


If the main chat system is working fine for everyone else, yet you still can not connect, the most common problems and their respective solutions are posted below:

Did you try to login and get just the blue screen, or a message that said "Disconnected" or "connect failed" or something like that?
If so, there are many possible causes, especially with our new security layers, it's no big deal, just get back to the chat room screen, and refresh / reload the page. Some users will need to get a fresh / non-cached version of the page, so you may need to hold down the shift key while clicking reload / refresh page (most browsers will work with shift + F5)

** If you saw a message saying something like "could not connect Server Sent No Data"

    you may be in one of our blocked countries ( Romania, and a few others )
    or using an ISP (internet service provider) a proxy or vpn service that has made it on our bad / blocked list
    or you have been manually added to the permanent ban list

- reloading the page will do no good.

You could get the message "could not connect / server sent no data" and not be on a ban list or a blocked ISP or country list.
There are a few times a year when our chat server goes offline, and no one can connect. Usually when this happens other people will post comments below here asking if it's a global issue. You can see by the times and dates of comments below the times when our chat server was giving this message to everyone (unless you are the first to notice and comment on that particular day); although it does not happen very often, it has happened a few times over the years.

Many users will likely migrate over to our "New Chat, or Peeps Cams Chat" during a service interruption with our main / OC (original chat rooms).

We have blocked huge ranges of ISPs and networks from accessing the chat system, so if you are using Orange.fr to access the internet and get that fail message, we have blocked most of Orange.fr - and many other large blocks of Internet Addresses from several Internet Service Providers that we have had problems with. If this problem persists for you for more than 8 hours, you might want to comment below and ask if your ISP, VPN, Proxy, or Country is on the banned list. It could be that you are using the same internet pipes that others have used that violated our rules and you are now caught up in a broad range ban, or it could be that you have triggered this ban.

If you are having an issue with the font going crazy, or the chat not letting you type after you get or send a pm or whisper

- then there are two possible culprits.

1 - Recent updates of Internet Explorer and Adobe flash have been giving people trouble - try using a different web browser such as firefox to see if that fixes the problem. We have not had time to research whether this is an IE problem, or a setting / plugin within Internet Explorer that is causing this issue.

2 - some of our chat room pages have too much java, and cause some weird issues on some systems - if this is the cause of your issue, then you should be able to use the chat room on this light graphic / less java intense chat rooms page. If that fixes your issue, then we know what to look for in this case to fix.

If you get an error message in Internet Explorer about ActiveX being blocked, you need to click the bar near top of the window and tell IE it's okay to run our chat program on site - graphic showing this here on java support page.

You see a white box / screen. The page loads, but the chat room does not appear.

You must have the VERY LATEST updates for the Java plugin and Adobe Flash plugin. This is the most common problem that users have. Even users that have been able to use our free text chat rooms in the past may not be able to connect after a new update to flash or java has been released by sun or adobe. This is due to security issues, and is easily resolved by doing on update of these two plugins, and you may need to restart your computer.

Do you see an error message when trying to load / connect to the free text chat rooms?

1 - Error message displayed - username or IP address is banned:
It could be that the username you have chosen got banned by someone else, so you could try to connect with a different username. If that does not work, then it could be that someone got a broad range ban place on the IP address block that your ISP assigns to you. You can read why we do broad range bans that may affect other users who were not the ones we intended to ban. If you did, or think that you did not do something that got you banned, then read then read info about getting kicked / banned from the chat room for more info.

2 - Error message displayed - something like "Server sent no data" - first make sure the plugins listed above are updated and try again to connect, on the chat room page, hold down the shift key, and click refresh / reload the page.

Most users will be able to connect to our free sex chat rooms just fine after checking the things listed above. If you still can not connect, I'd like to know about it, and these additional tips below may sort out the problem.

There are many possible causes for not being able to connect to the chat rooms. There could be internet delays, trouble with one or more ISPs not being able to route the info to you from our data center, hardware or software that is blocking the two way java and flash connection from our web server to your network, router, or computer. Some things will be out of your control, such as the superstorm that knocked down a big chunk of internet flow in Nov 2012, and there are other possible reasons, but lets try the easiest fixes first.

Try a different web browser.

If you are using Internet Explorer, try connecting to our chat using Firefox, Chrome, or Opera. Likewise, if you are using firefox, or chrome, try to connect using Internet Explorer. Sometimes a plugin for one of the browsers causes trouble that is not an issue when using a different browser on the same computer. If you are able to connect with one and not the other, then the good news is that we now know there is some reason that one browser on your system is not allowing the necessary connections, and you will be able to connect using a different web browser! We could go into reasons why one browser works and the other doesn't - but I am trying to keep this short and simple to help the majority of users without overwhelming everyone with too much. We could discuss those in the comments below perhaps.

Note that currently our chat rooms system require a computer web browser that supports Java and Flash. This means that most mobile devices will not be able to access the current free text chat rooms. iPhones, iPads, most android devices, and similar devices do not support Java and Flash at the time of this writing. We are experimenting with different technologies to bridge this gap in the future, but right now there is so many changes in the mobile computing field that it is tough to know if html5, or some other technology will be broadly adapted to bridge this gap. We are working on a solution, but the computer gods are not making it easy at this time, sorry! If you are stuck using a mobile device for chat, you could probably use our sex chat peeps social section or email like private messaging, and you may have some luck with the Live Jasmine networks new mobile friendly design.

Turn off your firewall / antispyware / antivrus protection temporarily, and try to connect.

Make sure you turn your protection back on as quickly as possible - just try disabling your suite, or individual components of your suite, and see if you can then access the chat rooms. There could be parental filtering software built into your protection suite, or something that is set in your firewall / antivirus software that prevents the necessary two-way communication with our chat server. If this solves the problem, then it should be possible to go into your protection software and add an exception for our web server, that way you can leave your protection turned on and access the chat rooms. We will have to go into the various ways to do that in the comments or something, as it would take a ton of text here for the various software suites different ways of opening access.

Try a different computer or connection.

If you have another computer at your location, try a different computer and see if that one can access the chat rooms using the same internet connection. If using the same internet connection / ISP / and network (router, etc), but using a different computer makes it so that you can connect to the chat rooms, then we know it is something on that one computer that is preventing your access.

Try to connect using the same computer, one a different network.

If you are using a laptop, try taking it to a coffee shop or friend's house and see if you can connect to the chat that way. If your computer will access the chat rooms at friend's house, but not at your place, then we can assume something with your network is preventing access. Some routers will block the two way communication that Java needs to use our chat system.

If you are using a router at your place that splits the internet connection between several systems, or using a wireless network, try plugging in directly to your cable modem / DSL modem or whatever. You will need to unplug the router, plug your computer directly into the main modem, and restart your computer. If this solves the issue, then we know it is something else outside your computer, likely "port blocking" on your router's security settings, or a weak wifi signal.

Using Hughes Net, Dish Internet or other satellite ISP?

I tried to troubleshoot with a regular user for days on possible issues, only to find that he was using a satellite internet service provider, and it simply could not handle the needed upload speed to stay connected to our chat server. The satellite ISPs are great with download speeds most of the time, you will probably be able to watch videos and other intensive bandwidth applications just fine as long as you are downloading data mainly. Our chat rooms need a fast connection for download and upload stream as well. I have not tried our chat with a dial up ISP running at 56k, it may work, it may not, but there is something with the speed ratio of most satellite ISPs that will likely prevent you from being able to use our chat system. If it downloads data at 100 mph, but the upload is going at 5 mph, then you can imagine that your sending, receiving, and our web server's syncing of the chat messages will simply fail. You could try regular dial up and see if that speed ratio works better, or one of the cellular phone service providers to see if they work okay. Those options will not give you the download speed to download large movies quickly, but they may be better calibrated for two way communications.

Other issues preventing access to the free text chat rooms

There are other issues that could affect your ability to use our chat system, some company networks block aspects of Java from running, some countries have blocks on adult web sites. There are possible issues with the internet as whole, and it could be one of the rare instances where are web server is having a problem. Over the years I think our chat system has been down a total of about 48 hours, so 99.9 times out of 100 our server is handling everything just fine. If our web server was down you would likely not be able to read this page, so that's probably not the issue at the moment.

Some people have trouble with the two way communication needed with their ISP. We have found that many users from parts of Africa get massive delays in the sending and receiving of the "packets" needed for our chat system to function. Many of these users will not notice major affects when downloading static pages from around the internet, but our system requires not just downloading of information, but uploading and downloading, and doing both in a synced up manner. If your ISP is far away from Arizona, USA - then there is a good chance all the hops around the world can cause problems.

I hope the information on this page helps most of our visitors solve most of their connection problems. I may come up with some other problems and solutions to add and update this page with later. For now, I think most people will have the problems fixed when they update Java and Flash.

If the solutions listed above do not work, we may be experiencing some difficulties with the chat system. Due to our recent popularity - there may be times when the chat system is overloaded, and not accessible. You will find discussions about the chat system being up or down, and info about our backup chat systems on this off site page at wordpress dot com - scsc chat backup info.

Many users will likely migrate over to our "New Chat, or Peeps Cams Chat" during a service interruption with our main / OC (original chat rooms).

Since our OC has been down more than 30 minutes, I am also opening up a preview of our MV Chat system that will be coming online for everyone 24/7 in the near future.

We are also working to further the new version of our mobile friendly flashy chat, the new MF Chat rooms system in the near future as well.

You may also get information from other users about the current state of the chat system at our new chat backup site at sex chat space.
Using Firefox for the Original Chat / Old Chat?

Version 31 of firefox will not work with our OC chat rooms. Luckily mozilla released an update to firefox that fixed this issue. Click here to see how to check your version of firefox to make sure it is not 31.

 

Comments from others

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776 Comments:

  1. chat is only saying the connection was reset

  2. hi Nash

    i was just logging in today in the mornin when all the sudden around 9:50AM CST it disconnected. then i tried to refresh and it said *operation timed out* i tried on internet explorer and it says page cannot be displayed

  3. I was using the site fine at 5.15pm yesterday, then when I tried to log back on at 7pm, just kept getting a black screen which eventually turned grey and said operation timed out. Have tried on both Firefox and Chrome – same problem. Any advice would be really appreciated. Why does this happen when I have just met a great guy and have no other way of getting in tough – aaaghhh!! Thanks very much.

    • Sorry incognita – we banned about 524,000 ip addys that your ISP gives to customers due to some trolling problems we had a while back. We sent info to that ISP a while back and they did not handle our abuse complaints in a way that we felt was productive. So we will likely not clear these blocks. So long as you try to connect to our system with your current internet service provider, odds are it will fail.

    • Thanks for getting back so quickly Nash. So that just happened in the time frame I gave? I had no problems up until 7pm last night.

      • This may be a stupid question, as I am not IT savvy I am afraid, but I guess there is no way of you lifting my ban? I am on the site most days (usually Black Silk Stockings), and this is going to leave a huge hole in my social life. Know you have lots more to worry about but just thought I would ask. Many thanks.

        • Incognita – I’ll have to think on this when I am more awake.. heading to bed now (it’s 5am here, and VERY tired now).. maybe 12 hours or so from now I can discuss this better.

  4. Hello, I have not been able to connect for almost a week now I have tried resting everything and changing my internet browser. Dont know if maybe if i was band some how?

    • anal fuck slut – I do not see anything on our end that would be blocking your access at this time, at least from the computer / network in which you just left this comment. Have you tried the other troubleshooting issues listed above?

  5. © 𝐌𝐑. 𝐌𝐀𝐒𝐓𝐄𝐑 ☠

    I have been using the same room name and room topic for a while now…

    _🐎_🐎🐎_____🐑_🐑__̴ı̴̴̡̡̡ ̡͌l̡̡̡ ̡͌l̡*̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|☠__🏠🐔🐔🐔_
    MR. MASTER’S FARM DUNGEON (🐴Animals & bitches👯)_

    Today, I was creating a new room name which also includes pictures. While creating a complex room name, sometimes you have to create the room many times while making minor changes. Otherwise, it’s gonna look like shit or the character input will be too long.

    It was not my intention to have a “permanent” room name with only pictures. When (f)Curare asked me to change the name of my room, I said, “I’m working on it.” I wasn’t being flippant, I was actually working on it. She was less than understanding. She banned me.

  6. Haven;t been able to get on the chat for a few days now,. The connection either times out or the chat loads but when i go to join, it comes up, “connect failed”. It was fine until a few days ago, then just stopped working. Have tried multiple things but nothing seems to work. Rather strange.

    • Ash – when you commenting here, you were using an unusual ISP… one this is likely banned from our system. Many of the vpns and proxies that are out there have been permanently blocked from accessing our chat rooms due to abuse unfortunately. I am simply going by the ip address that was recorded when you left this comment, and a quick lookup. It could be that your ISP routes through other partner’s servers that are also used by other services, and one of those other services caused us to block your ISP’s partner transit servers.

      • Ah, yes, I might of had a vpn on when i commented, I usually do, and honestly, never had a problem before using them. I did remember that i had the same problem last month, but it resolved itself after a couple of days. I’m just going to assume it’s something to do with my isp (Things are known to go AWOL from time to time with them).

        • Yeah Ash, with some VPN and similar services, we have blocked about two thirds of their assigns ip addys.. so using some proxy services people will fail to connect two thirds of the time. I wish we never had to do that, but some ISPs have not played well with us when filing abuse complaints, which leads us to block huge blocks of addys they control. You could always surf our site without vpn, but I don’t blame you if you don’t. Maybe a different provider, one that actually plays well with complaints from services such as ours.

      • mr nash cant seem to get into the site was wondering if i got banned somehow or is the site just down for now? thanks

  7. Is the site down or is it just me , I keep getting a message saying connection timed out

    • hmm, we are here Phil, might wanna refresh or reboot , or try a different browser

    • seamanPhil – this is a manual ban against your network actually. You will need to re-read our content guidelines. ( http://www.sexchatsexchat.com/blog/content-guidelines/ )

      • Admin Nash; I’m afraid I don’t understand. I have reread the content Guidelines several times. I post a lot in the pornshare room and it on the whole is well recieved by those there. Every so often I run across something the system just does not like. It’s not the content , it seems to be more to do with where ever the photo was posted to tumbler from. I’m quite sure it’s not an issue with the age of the models as I don’t post photos of anyone appearing to be underage I never know there is a problem with that until after the fact. I really don’t know what I can do to prevent it other than just stop posting anything at all. If that is what I have to do well then i will. I certainly don’t need these kinds of problems and I’m sure you don’t either. Just let me know if there is anything else I can do to help you lift this ban sincerely, Phil Joyner

        • semanPhil – there was an edge case emailed to me.. there was no nudity in it. Basically some girl sucking a dildo candle or something on a birthday cake I think.. and it had what I am assuming is the woman’s kids in the background. So there was a complaint filed about it, and technically in our content guidelines “Posting pics / videos (or links to media) of anyone who is not 18 or older is not permitted here.
          This includes pics where there is no nudity.”

          This means people in the background of the photo as well.

          Does that ring a bell, or am I thinking of someone else – I may have to dig through some notes, it could of been a different issue.

          • Yes it does, it was a pic of an elderly woman’s birthday party and in it she, the elderly woman ,was sucking or had placed the candle in her mouth. In the background there were a couple of young children. I did post it commenting on how in appropriate it was for that to occur in the children’s presence. I see your point now, while at the time it simply did not occur to me. I really can do nothing now but apologize and promise that that sort of thing will never happen again. So, yes I am guilty and admit it. I am sorry, and if you do decide to ban me over this, well you now have my side of it. I do enjoy this site and the to think I may have done something to jeopardize the site as well as my participation on it shames me.

            • seamanPhil – cool. I will clear your ban. I had thought it would be a good time to point out that our policy of no pics of those under… includes not just the main subject of the pic, but also other participants in a photo. Of course there is a difference with this pic where others are pictured actively engaged in (albeit semi-)sexual situation, and say a photo of a girl at spring break flashing her boobs, with others in the far background who may be 17 – most of those in the background would not be actively engaged in said photo – and actually I think flashing boobs is less sexual than non-nude sucking a dildo shaped candle. Of course what if it was not penis shaped.. but only semi-phallus shaped? Would that be the same? What if it was not phallic, but like a banana.. yeah that would be even less sexual. However given that our rule is meant to keep people from sharing sexualized images, as well as those that are not intended to be sexualized (to keep people from sharing under pics innocently that others may either perv on or see as being meant to be sharing for nefarious purposes even when that was not the intention – all those things happen), just needed to make sure this is better understood.

              Hope this make sense, I’ve been awake way too long today, might need to clarify after some sleep if this just makes things more confusing.

  8. im having a problem getting onto original chat…it tells me connection failed but i was on two days ago after not being able to get on for 3 weeks i thought what ever problem there was had been fixed but now it will not let me on again

  9. 7 pm PST and it’s been disconnecting a bunch of people from chat.

    • @bubblegumbitch – very strange.. looks okay from here. I wonder if this is a UK thing, or an East coast thing, or what..

  10. please tell me why i can post only 1 thing and no more

  11. i have added the chat to all my stuff as a trusted site and tryed to sign on with my firewall off but it still says connection failed no mater which browser i try to use all of my java and flash are up to date please help

    • katrina – this is quite strange. Are you still unable to connect to the chat at this time?

      • yes i am still unable to connect and i have tried to do everything i can think of to fix the issue but nothing so far had given me the desired results lol ….i have tried updating java and flash and i have tried to turn off my fire wall and my virus protection when i log in and it still tells me connect failed

        • katrina – are you using a wireless router, or one of those “network through your electricity plugs” kind of network things? Have you tried bypassing your router and plugging directly into your cable modem / dsl modem or whatever?

          • i am on a wireless connection i have tried to connect to other networks and i have tryed connecting directly to the router and that did not solve the problem either

      • I am having an issue connecting to the original chat room. Every-time I try to join in it gives me the blue screen and “Connect Failed”. I have done everything possible to resolve it. I refreshed the browser many times, cleared cached, cookies etc…I reset my modem same problem. I turned off all my internet security stations including Firewall and still “Connect Failed”. I also made sure my java and flash is up to date and still nothing. I even tried different browsers on the same computer and still connect failed.

        Then finally, I tried to join in the original chat room through a different computer and it worked! and now I am super confused. If I was able to connect in through another computer with the same nickname “MasterSpanks” so obviously, something is preventing me from joining into my own computer. Please help me with this issue. Thank you. Why can’t I connect on my computer to original chat room anymore and I can connect on a different computer. It was working like couple of weeks ago, all of a sudden it just stopped working.

        Thank you.

        • MasterSpanks – did you leave this comment from the computer that can not connect?

          When you say you could access from a different computer, do you mean a different network as well?

          • I left this comment on the same computer that couldn’t connect that’s right. And when I was able to connect through a different computer it was through the same network.

            • MasterSpanks – very strange situation. So it appears that your, let’s call it “home network” can connect to the chat rooms here – so it would seem that we do not have your network blocked with our chat server. One of your computers can connect, and another one cannot. Well what is different between the two? Is one wireless and the other wired? Is one using an AV suite like Norton / Symantec and the other is using Avaste? Is one using an old browser and the other is not?

              There could be so many things that block the chat system from running on your computer, which is why I listed all the things up above to try. After updates I would try turning off your firewall for a minute to see if that affects things. Some computer systems may be running more than one firewall at the same time (not a good idea, but it’s happened to me even – windows firewall running and avaste doing the firewall thing). Sometimes it’s an issue where someone is using a wifi connection that is not quite strong enough to maintain a fast enough connection, this seems to happen a lot when people have a home network that goes through their electrical sockets / electricity lines.

              I am not sure what things are the same and what are different between your two computers, so it’s hard for me to make too many guesses aside from what is already listed up above. Are they different operating systems? Like windows 7 works and windows XP does not? Trying to think of what else could be a conflict. Have you tried plugging in your non-working computer using a wired connection directly to your modem? (Bypassing wireless, and bypassing a router, then turning them both off and back on) – this could add shed some light on possible bottlenecks.

  12. Is the site down currently? I have tried chrome and firefox and java is up to date and I still cannot connect. It just says connection failed.

    • BigLenny – seems to be working right. Could be a weather issue for the internet in or around your area perhaps. If you still can’t connect in an hour or so check back with me and I will look to see if you are blocked by our serer firewall for some reason.

      • why cant i connect to the old chat using chrome it says operation timed out

        • badboy123 – it’s hard to say. There is a chance that you have been manually perma banned from our chat rooms. You could send me an email or contact form submission and list any screen names that you have used, and I could look deeper into it. There is also a chance that someone else in your home city that uses the same ISP that you do got a manual broad range ban that is also affecting you.

          • could you not raise the ban for me please very much appreciated

            • badboy123 – if you send me a list of the screen names you have used in the chat I will look into these details. If you don’t send me a list I will not waste the time. It’s going to take a lot of looking up and cross referencing things to see if you have been a user that was accidentally caught in a broad range ban or if you are the actually person that this ban was intended to block.

            • adam uk and badboy123 or nawty boy

  13. I uninstalled AVG and tried it on both firefox (which I downloaded and installed so I am assuming I had the latest version), as well as Chrome (my default browser is Chrome). If my flash player needs to be updated, Chrome automatically updates it apparently. Besides, the problem has been here for over a week now so I don’t think it has to do with a new flash player version. This is odd indeed.

    • Baxster – please do check that your flash is updated, chrome is supposed to update automatically, and flash sometimes notifies you of an update when you restart your computer, but the latest versions are very important – it’s worth a check at adobe’s site.

      Given that you are having such a weird issue, I would strongly suggest also running a malware bytes scan on your system. (get that, and no need to check the box to run the “pro version” 30 day trial, in fact un check that.. the non pro version is fine for a manual scan and manual updates.

      Also get avaste antivirus to secure your system and run a scan with that.

      The lg version (http://www.sexchatsexchat.com/html/chat-scsc-lg.html ) does not work on your system either?

      I thought it might be a browser plugin preventing you from loading. If these others things do not find something hijacking your system, I have to wonder if someone has installed some kind of corporate type filtering / parental blocking software on that system.

    • do you know if there is an issue with “horny old man 63″ as i can not get logged in

  14. Hello,
    The old chat does not work for me on one computer. I get a ‘Connect Failed’ message. It does work for me with a different computer on the same network.

    • Baxster – the computer that is giving you the connection failed message; tomorrow restart that computer after you turn off and turn back on your internet router / modem thing. At that point is it still unable to connect? There is a chance that you are on a manual ban list, but there is also a chance that someone else in your city that uses the same ISP as you do was put on the manual ban list. I could research this further, but not tonight.

      • I turned off my router for about ten seconds and turned it back on. I then restarted the computer and waited until I was fully connected to the internet (since it takes time for it to recover after you reboot the router). I tried again and had the same thing.

        • Baxster – I will check some of our broad range bans to see if we have a large block against your ISP, and then try to find the reasons. It would help me whittle down this process if you would provide me with the screen name(s) you or anyone else that uses your network, have used to access the chat here.

        • Baxster – I am not seeing a block on our end that would be blocking the network you are using to make a comment here. Have you tried different browsers on that computer? If you can not connect with firefox, but IE does let you access, then that is a clue. Is there a chance that the computer you are not able to get access with has a firewall that is blocking it? If you turn off your firewall or computer security suite (just for a minute then turn it back on!) – and you can access then, then we know what the issue is.

          Have you plugged the computer that can not access directly into your cable modem (bypass any router, and use wired connection not wireless) – and then it works.. then we know it is either your router or your wifi signal.

          • I have tried it on IE and it does not work. I have disabled both the firewall and my AVG protection and still get the message. I also used the cable and plugged it into the modem having a wired connection, and it didn’t work. The computer that DOES work is also wired to the modem.

            • Baxster – this is quite odd. So you have two computers, same network, and when plugged into the modem directly, on will access the chat, and the other will not. Even with firewall turned off and using two different browsers. You might have two firewalls running on that computer(?) like avg is running one and then windows default firewall also. You could try using chrome and firefox to see if one of those work? I have not used avg in a long time, I wonder if there is a way to turn it off completely, or if the setting that you are using to turn it off is only turning off some features, and not part of it that would be preventing access. Check to make sure your firefox is updated here. An older version of firefox actually prevented out chat from loading.

              If you are really intent on getting this other computer to access the chat, after trying the other two web browsers, and double checking that your adobe flash player is up to date, (a new one was released like yesterday I think – http://get.adobe.com/flashplayer/ ) you could uninstall avg and then see if it works. I highly suggest not surfing any other sites with avg uninstalled – even yahoo dot com could server some malicious ads unknowingly.

              I test our chat rooms system on windows 7 and windows 8 machines, some using kaspersky for AV suite, and others using Avaste AV suite. There are no issues with this setup. I double checked our chat room server firewall and I do not see a block on the network you are using to comment here, and since your other computer can access with the same network, that shows that there is not a block on our end at this time.

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